Return & Refund Policy

At MK Rituals, each product is carefully handcrafted in small batches. Due to the nature of our products, we kindly ask that you read our return policy below.

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Returns

For hygiene and safety reasons, we do not accept returns or exchanges on opened or used products.

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of receiving your order and we will be happy to assist you.

To request a return or replacement, please email us at:
[your email here]

Include:

• your order number

• a description of the issue

• clear photos of the product

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Refunds

Refunds are only issued for:

• damaged products

• faulty items

• incorrect orders

Once your request is approved, your refund will be processed to your original payment method.

Please allow 5–10 business days for the refund to appear.

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Change of Mind

We do not offer refunds for change of mind due to the personal and hygienic nature of skincare and cosmetic products.

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Allergies & Sensitivities

Please review the full ingredient list before use. MK Rituals is not responsible for any adverse reactions. We recommend performing a patch test prior to full application.

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Shipping Issues

MK Rituals is not responsible for delays caused by shipping carriers. However, if your parcel is lost or arrives damaged, please contact us and we will assist where possible.

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Contact

For any questions, please contact:
maria@mkbeautyclinic.com.au